New Zealand Bus & Coach Tour Reviews

Paul was absolutely amazing, accomodation was very comfortable and the sites were breathtaking. Loved every minute of it. Had lots of laughs. Bus was comfortable. Will be recommending your company to all my friends. Best way to see such a beautiful country. Value for money

Georgina Heenan was professional, knowledgeable and helpful right from the first contact point. She went 'above and beyond' to accommodate our requests including scheduling a phone conversation at our convenience, providing relevant information in relation to the possible options. Once we decided on the tour she continued to check in with us regularly in the lead up to our holiday providing helpful information and answering any questions we had. We were extremely impressed with her timely professional information and assistance and would absolutely recommend Georgina to anyone who might be planning to travel in New Zealand! Thank you Georgina!

From the start Neisha totally understood what kind of trip/experience I was looking for! And my journey was everything I wished for and more! Perfect organisation and support from the whole team. Just thank you it was amazing! I have travelled a lot and dealt with many agencies (also professionally) and yours is definitely on top of my list.

Hobbiton was the highlight of this tour. Hotel was very comfortable

Very well put together.

The booking and the tour were so well organised- faultless. From airport pick up to excellent hotels, and I would love to do the North Island, and be interested in any other tours this company organises.

Thank you so much Sarah for such a wonderful trip! It was amazing and far surpassed our expectations. The service provided was exceptional. The App was fantastic too to keep on top of everything and also get a quick response for any last minute questions we had. If we were to do things again we would incorporate some rest days but what we did in the limited time we had was wonderful. We can't thank you enough!

Our tour director Nick and driver Ben were great. They looked after us and kept us entertained with their knowledge of the history of the North Island and also their Maori songs.

We called last minute to ask for help on the final leg of our trip. Sarah did an outstanding job listening to us and setting up an itinerary to help us get to know some highlights of the North Island as we had already been to the South Island and Stewart Island. We had a couple of questions while we were on the trip and they were answered quickly and problems were solved by other people covering for Sarah on her days off. I would ask Sarah for help planning our next trip.

Thank you so much Carly for your amazing service and organising of our recent 24 day trip to the North and South Islands of New Zealand- a trip to remember! Loved the ‘New Zealand Fine Touring App’ for all our information- such a great tool. Every booking went ahead flawlessly for the entire trip-congratulations. Very impressed with the quality of services, accommodation, dining, transfers, tours, tour guides, etc in your country. Such a beautiful country with so much to offer. Would love to come back again someday and fill in the ‘gaps’ we didn’t have time to visit. I have referred your Company(and you also Carly) to a few people I know who are interested in visiting New Zealand in the near future, as we were so very happy with the trip you organised for us. Congratulations once again on a job well done, Thanking you, Julie & Graeme Puckle, Australia

All heli-flights, kayaking, hiking, biking, cultural experiences, sheep tours, wineries, gannet safari (a very informative Cape Kidnapper tour guide), TSS Earnslaw cruise and more booked with you in advance were totally awesome. We added the Weta Workshop, NZ national museum in Wellington (Gallipoli, nature and wildlife exhibits were well-worth a visit), Tasman Glacial Lake tour, various waterfall hikes along the drives, Huka Honey in Turangi, Waiheke Island, Cooks Beach kayak rental, and so much more. The Pure Fiordland Scenic Flight with Heli Glenorchy, pilot Matt, was our fave. It was changed to a better weather day which turned out to be pure blue sky and sunshine for stunning landings on the glacier and valley floors. Received an upgrade with navigation for our first vehicle rental. Both vehicles got us safely up, down and around the various mountain passes in the many national parks explored. All accommodations, their locations and lengths of stay were perfect for our first visit to NZ. We enjoyed the great selection and mix of rustic, modern/antique, art deco, lodges, tent glamping, apartments, hotels, homes, chalets and villas. Breakfasts/dinners pre-arranged were delicious! Can’t recall all names, but Mike (Wilderness Lodge), Kerri (Radfords on the Lake), (Hanmer Springs), Jane (Drift Off Grid), Mike (Vintners), Yvonne (McHardy Lodge), Anne (Lonely Bay) and all other contacts at accommodations were super friendly and helpful with restaurant suggestions, or sites to see. Above all, your App was the best travel companion ever! All information at our fingertips. No issues with arrival at accommodations/activities, no paperwork to cart around. Seamless. Awesome! Thank you to you and your team Chelsea for helping us plan and to make our dream-trip to New Zealand so special. Doug and Ingrid

This trip was so well organised,it was excellent. Each day, the activities just got better and better. I would definitely use again. Many thanks to Carly and others in the office for all your help.

Barry and I have travelled on 5 bus tours and would highly recommend touring with AAT Kings again. The tour guide and driver were excellent, accommodation was great, scenery was magnificent, the tour was very well organized but the best part was the way the group interacted with each other.

We highly commend and recommend Kayla, on her pre tour support. She was prompt to reply to any of our questions, and there were many. She helped us when we could not fill all the fields on some of the documentation. We enjoyed the tour, and while we did not opt for the optional activities, this gave us time to relax and look around the towns at our own pace and take in the New Zealand culture and history.

Emily was a pleasure to deal with as was her team. They dealt with any queries promptly. Emily quite happily and professionally made any changes that were requested. It was a pleasure to deal with Emily and the company. This was the first time we didnt organise a tour ourselves so we were a bit apprehensive but Emily was great in organising our self drive tour. I would highly recommend NZ Coach Tours.

Well organised, and we enjoyed ourselves.

Neisha was fantastic to work with. Everything ran like clockwork.

Sarah Pollard was our Travel Specialist and I couldn’t have been happier with her. She was so lovely and nothing was too much trouble for her. She was able to source the perfect tour for us, continued to check in with us from beginning to end and always got back to me quickly. I’ve already recommended her to someone who is considering a tour. Just a shame that she’s not here in Perth. Give that girl a star. ⭐️

The trip was well-organized. All staff and drivers were friendly and helpful. The accommodations were fabulous. Marissa was incredibly helpful with my bookings. Thank you so much!

I can honestly say it was a totally amazing trip of a lifetime. From the moment I started the tour it was flawless. Alfred created an itinerary that suited my time and finances whilst delivering everything I had considered important for my trip. I would highly recommend Alfred to all my family and friends if they were travelling to New Zealand. Thanks for the awesome memories 😊